FurGo Misty Pet Steam Brush – FAQ
The FurGo Dog Supplies Collection is meticulously crafted for discerning pet parents. We know your dog isn't just a pet; they're family. That's why we select only safe, non-toxic materials and fuse innovative technology with ergonomic design into every essential.
1.What types of pets is this steam brush suitable for?
The FurGo Trimmer is suitable for all pets, especially cats and dogs, including both long-haired and short-haired breeds.
2. What are the benefits of the spray function for pet fur?
The spray helps reduce static, minimizes flyaways, and makes fur smoother and easier to groom.
3. How does the self-cleaning function work?
Simply press the self-cleaning button to remove hair from the brush head quickly and easily
4. What kind of water should I use in the tank?
You can use regular tap water or purified water—no additional liquids are needed.
5. Is the steam brush noisy?
No, it operates with low noise to ensure a relaxing grooming experience for your pet.
6. How long does the battery last on a full charge?
A full charge provides about 1 hour of continuous use, enough for most grooming sessions.
7. Is the steam function safe for pets? Will it burn them?
The steam function is designed to be gentle and safe, ensuring no harm to your pet’s skin or fur
8. Can I keep the spray function running for a long time?
Short sprays are recommended to avoid over-wetting the fur while achieving the best results.
9. Do you offer returns or a warranty?
Yes! We provide a 1-year warranty. For any quality issues, please contact our customer support team.
10. Do you offer free shipping?
Yes! Free shipping is available for all orders. Delivery time in the U.S. is typically 3-7 business days.
11. Can I return or exchange the product?
Yes! If you're not satisfied with the product, you can apply for a return within 30 days of receiving it. We offer a full refund or exchange (product must be undamaged).
12. How can I contact customer support?
You can reach us through:
- Trade name: Furgo
- Phone number: 1-(323) 297-9227
- Email: support@tryfurgo.com
- Physical address: Hiso Inc, 2180 S Wineville Ave, Ontario CA 91761, USA
13. How do I clean and maintain the steam brush?
After each use, press the self-cleaning button to remove hair and wipe the brush head with a damp cloth.
The FURGO pet grooming brush features an ergonomic handle and flexible bristle design to deliver a comfortable, pain-free grooming experience. Whether your pet has long or short hair, this brush easily removes loose fur, tangles, and dirt—leaving their coat smoother, shinier, and healthier. It also gently massages the skin during grooming, promoting better blood circulation and overall well-being.
Ensure your pet’s coat is dry before use.
Step 1: Gently brush in the direction of the fur, starting from the head and working downward. Avoid pulling or tugging.
Step 2: For tangled areas, lift the fur slightly and brush repeatedly with gentle pressure.
Step 3: After brushing, press the rear button to release collected hair for easy cleaning. Regular grooming for 5–10 minutes a day helps reduce shedding and keeps your pet’s coat healthy.
Made from food-grade ABS and soft stainless steel bristles, the HASSO grooming brush is toxin-free and thoroughly safety-tested—making it safe for all dogs and cats. Each bristle tip is rounded to prevent scratching the skin, and the anti-slip silicone handle ensures a firm, comfortable grip. It’s easy to clean, antibacterial, and built to last—an essential grooming tool every pet parent can trust.
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